using the contact form service on the Website in order to perform a contract provided electronically. Legal basis : necessity to perform the contract for the provision of contact form services (Article 6(1)(b) of the GDPR)
– e-mail address
– name
– number phone
1.1. Processors . The Administrator uses suppliers who process personal data only at the Administrator’s request . These include, among others: suppliers providing hosting services, accounting services, providing marketing systems, systems for analyzing traffic on the Website, systems for analyzing the effectiveness of marketing campaigns
1.2. Administrators . The Administrator uses suppliers who do not act solely on instructions and who determine the purposes and methods of using Customers’ personal data themselves. They provide electronic payment and banking services.
3.1. If the basis for the processing of personal data is consent, then the Customer’s personal data are processed by the Administrator until the consent is revoked, and after the consent is withdrawn, for a period of time corresponding to the limitation period for claims that may be raised by the Administrator and that may be raised against him. Unless a specific provision provides otherwise, the limitation period is six years, and for claims for periodic benefits and claims related to running a business – three years.
3.2. If the basis for data processing is the performance of a contract, then the Customer’s personal data are processed by the Administrator for as long as it is necessary to perform the contract, and after that for a period corresponding to the limitation period for claims. Unless a specific provision provides otherwise, the limitation period is six years, and for claims for periodic benefits and claims related to running a business – three years.
2.1. Session cookies : after ending the browser session or turning off the computer, the saved information is deleted from the device’s memory. The session cookies mechanism does not allow downloading any personal data or any confidential information from Customers’ computers.
2.2. Persistent cookies : are stored in the memory of the Customer’s end device and remain there until they are deleted or expire. The persistent cookies mechanism does not allow downloading any personal data or any confidential information from the Customer’s computer.
3.1. analysis and research as well as audience audit, and in particular to create anonymous statistics that help understand how Customers use the Website, which allows improving its structure and content.
4.1. presenting a map indicating the location of the Administrator’s office on the information pages of the Website , via the website maps.google.com ( external cookie administrator : Google Inc. based in the USA)
1.1. The customer has the right to withdraw any consent he has given
1.2. Withdrawal of consent takes effect from the moment of withdrawal.
1.3. Withdrawal of consent does not affect the processing carried out by the Administrator and in accordance with the law before its withdrawal.
1.4. Withdrawal of consent does not entail any negative consequences for the Customer, but may prevent further use of services or functionalities that, in accordance with the law, the Administrator can only provide with consent.
2.1. The Customer has the right to object at any time – for reasons related to his particular situation – to the processing of his personal data, including profiling, if the Administrator processes his data based on a legitimate interest, e.g. marketing of the Administrator’s products and services , keeping statistics of use individual functionalities of the Website and facilitating the use of the Website, as well as satisfaction surveys.
2.2. Resignation by e-mail from receiving marketing messages regarding products or services will mean the Customer’s objection to the processing of his personal data, including profiling for these purposes.
2.3. If the Customer’s objection turns out to be justified, the Administrator will have no other legal basis for processing personal data, the Customer’s personal data will be deleted, to the processing of which the Customer has objected.
3.1. The customer has the right to request the deletion of all or some personal data.
3.2. The customer has the right to request the deletion of personal data if:
3.2.1. the personal data are no longer necessary in relation to the purposes for which they were collected or processed
3.2.2. withdrew specific consent, to the extent that personal data were processed based on his consent
3.2.3. he objected to the use of his data for marketing purposes
3.2.4. personal data are processed unlawfully
3.2.5. personal data must be deleted in order to comply with a legal obligation provided for by Union law or the law of the Member State to which the Controller is subject
3.2.6. the personal data were collected in connection with the offering of information society services
3.3. Despite the request to delete personal data in connection with raising an objection or withdrawing consent, the Administrator may retain certain personal data to the extent that processing is necessary to establish, pursue or defend claims, as well as to fulfill a legal obligation requiring processing under the law. Union or the law of the Member State to which the Administrator is subject . This applies in particular to personal data including: name, surname, e-mail address, which data is retained for the purposes of considering complaints and claims related to the use of services. Administrator , or additionally the residential address/correspondence address, order number, which data is retained for the purposes of considering complaints and claims related to concluded sales contracts or the provision of services.
4.1. The customer has the right to request restriction of the processing of his personal data. Submitting a request, until it is considered, prevents the use of certain functionalities or services, the use of which will involve the processing of the data covered by the request. The administrator will not send any messages, including marketing ones.
4.2. The customer has the right to request restriction of the use of personal data in the following cases:
4.2.1. when you question the correctness of your personal data – then the Administrator limits their use for the time needed to check the correctness of the data, but no longer than 7 days
4.2.2. when the data processing is unlawful and instead of deleting the data, the Customer requests the restriction of their use
4.2.3. when personal data are no longer necessary for the purposes for which they were collected or used, but they are needed by the Client to establish, pursue or defend claims
4.2.4. when he has objected to the use of his data – then the limitation is for the time needed to consider whether – due to the special situation – the protection of the interests, rights and freedoms of the Customer outweighs the interests pursued by the Administrator by processing the Customer’s personal data.
5.1. The Customer has the right to obtain from the Administrator confirmation whether he or she processes personal data, and if this is the case, the Customer has the right to:
5.1.1. gain access to your personal data
5.1.2. obtain information about the purposes of processing, categories of personal data processed, about the recipients or categories of recipients of this data, the planned period of storage of the Customer’s data or about the criteria for determining this period (when determining the planned period of data processing is not possible), about the rights of the Customer under the GDPR, and on the right to lodge a complaint with the supervisory authority, on the source of this data, on automated decision-making, including profiling, and on the safeguards applied in connection with the transfer of this data outside the European Union
5.1.3. obtain a copy of your personal data.
6.1. The Customer has the right to request the Administrator to immediately correct any incorrect personal data concerning him/her. Taking into account the purposes of processing, the data subject has the right to request that incomplete personal data be completed, including by submitting an additional statement, sending the request to the e-mail address in accordance with §6 of the Privacy Policy.
7.1. The Customer has the right to receive his personal data that he provided to the Administrator and then send them to another personal data administrator of his choice. The Customer also has the right to request that personal data be sent by the Administrator directly to such an administrator, if technically possible. In such a case, the Administrator will send the Customer’s personal data in the form of a file in the CSV format , which is a commonly used, machine-readable format that allows the received data to be sent to another personal data administrator.